Welcome to Silk Bloom Dresses Store! These Terms and Conditions outline the rules and regulations for using our website (www.elegantmaxidresses.com) and purchasing our Arabian-inspired fashion products.

By accessing our website and placing an order, you agree to these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Acceptable Use

Our website is designed for customers seeking elegant Arabian clothing including abayas, cardigans, dresses, and other modest fashion items. You agree to use our site:

  • For lawful purposes only
  • Without attempting to compromise site security
  • Without reproducing or scraping our content

1.2 Intellectual Property

All content on this website, including product designs, images, text, and the “Silk Bloom Dresses Store” name are our exclusive property. Unauthorized use is prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our Arabian-inspired clothing, but colors may vary slightly due to monitor settings. All measurements are approximate.

2.2 Product Availability

Items are subject to availability. If an item becomes unavailable after ordering, we will notify you and offer alternatives or a refund.

3. Ordering and Payment

3.1 Placing Orders

By placing an order, you:

  • Confirm you are at least 18 years old
  • Agree to provide accurate and complete information
  • Authorize us to verify your payment details

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. Your card will be charged in USD.

3.3 Order Confirmation

You will receive an email confirmation once your order is processed. This constitutes our acceptance of your order.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipping)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipping)

4.3 Delivery Areas

We ship worldwide except to some Asian countries and remote regions. Delivery times are estimates and may vary due to customs processing.

4.4 Customs and Duties

International customers are responsible for any customs fees or import taxes. We cannot declare packages as “gifts” or reduce declared value.

5. Returns and Exchanges

5.1 Return Policy

You may return most items within 15 days of delivery if they are:

  • Unworn and unused
  • In original packaging with tags attached
  • In the same condition as received

5.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Intimate apparel
  • Final sale items (marked on product pages)

5.3 Return Process

  1. Contact us at [email protected] within 15 days
  2. Receive Return Merchandise Authorization (RMA) number
  3. Ship item to our Louisville returns center with RMA visible

5.4 Refunds

Refunds are issued to your original payment method within 3-5 business days after we receive and inspect your return. Bank processing may take additional 5-10 days.

5.5 Exchanges

We cover shipping costs for replacement items. Indicate your desired exchange in your initial email.

6. Customer Responsibilities

6.1 Accurate Information

You are responsible for providing correct shipping and payment information. We are not liable for delays or failures due to incorrect information.

6.2 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error.

6.3 Compliance with Laws

International customers must comply with their country’s import regulations.

7. Limitation of Liability

Silk Bloom Dresses Store is not liable for:

  • Delays beyond our control (customs, weather, etc.)
  • Minor variations in product color or texture
  • Indirect damages resulting from product use

Our maximum liability is limited to the purchase price of the product.

8. Privacy and Data Protection

We protect your personal information according to our Privacy Policy. By using our site, you consent to our data practices.

9. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by the laws of Kentucky, USA. Any disputes will be resolved in Louisville courts.

11. Contact Us

For questions about these Terms:

Silk Bloom Dresses Store
3604 West Market Street
Louisville, US 40212
Email: [email protected]

Thank you for choosing Silk Bloom Dresses Store for your Arabian-inspired fashion needs. We appreciate your trust and are committed to your complete satisfaction.